Is Hilti A Good Brand? A Comprehensive Review

Finding the right power tool brand can be a daunting task for both professionals and DIY enthusiasts. With so many options out there, it’s essential to do your research and make an informed decision. If you’re in the construction industry or just someone who loves to get things done around the house, you might be wondering, “Is Hilti a good brand?” Let me tell you, Hilti has been around since 1941 and is known for its power tools, diamond drills, and other construction equipment. But, the real question is, is Hilti worth the investment?

Many people believe that investing in high-quality tools is essential, especially those who use them for a living. Hilti has a reputation for producing durable and reliable tools that can withstand heavy use. One of their most popular products is the hammer drill, which is used by construction workers worldwide. Hilti has also been recognized with several awards for innovation, including being named one of the “Most Innovative Companies” by Fast Company in 2018.

Aside from being known for their quality products, Hilti’s customer service is also top-notch. The company prides itself on being there for their customers, providing technical support, repair services, and even training sessions for using their equipment. So if you’re in the market for new power tools and want to invest in a brand that’s trusted by professionals and has a proven track record of excellence, then Hilti might be the right choice for you.

Overview of Hilti brand history

Hilti is a global leader in the construction industry, providing products, services, and software solutions for professionals across various fields of expertise. Starting as a small, family-owned business in Liechtenstein in 1941, the Hilti brand has since grown into a multinational corporation with over 29,000 employees in more than 120 countries worldwide.

  • The company was founded by brothers Eugen and Martin Hilti, who initially began producing tools and anchor systems for the Swiss construction market.
  • Throughout the 1950s and 1960s, Hilti expanded its business to include new markets in Europe and Asia, eventually establishing a presence in the United States in 1957.
  • Over the years, Hilti has continued to innovate and expand its product line, introducing new technologies such as powder-actuated tools, rotary hammers, and more recently, laser measuring devices and cordless power tools.

Today, Hilti is regarded as a trusted and reliable brand among professionals in the construction industry, known for its high-quality products, exceptional service, and commitment to innovation and sustainability.

Hilti’s Product Categories

When it comes to power tools and construction equipment, Hilti is a well-known brand that you can trust. Their products are reliable, efficient, and made to last. Let’s take a closer look at the categories of products that Hilti offers and what makes them stand out in each category.

Drilling and Demolition

  • Rotary Hammers
  • Combination Hammers
  • Cordless Rotary Hammers
  • Cordless Combination Hammers
  • Breakers
  • Chipping Hammers

Hilti’s drilling and demolition tools are second to none. These products are engineered for maximum power and durability and are designed to make even the toughest jobs easier. Whether you’re breaking up concrete or drilling into hard materials, you can count on Hilti to get the job done quickly and efficiently.

Diamond Coring and Cutting

Hilti’s diamond coring and cutting tools are perfect for those tough cutting and coring jobs. These tools are designed to make quick work of concrete, stone, and other hard materials. Whether you’re cutting through concrete walls or coring through solid rock, Hilti’s diamond tools are the way to go.

Measuring Systems

Accuracy is key when it comes to construction, and Hilti’s measuring systems are designed to help you get it right every time. From measuring distances and angles to detecting rebar and other hidden objects, Hilti’s measuring systems are a must-have for any construction site.

Fastening Systems

Fastening to ConcreteExpansion Anchors, Screw Anchors, Mechanical Anchors
Fastening to SteelBolt Anchors, Direct Fastening Tools, Powder-Actuated Tools
Fastening to Wood and DrywallCordless Screwdrivers, Drywall Screwdrivers, Impact Wrenches

Hilti’s fastening systems are designed to make it easy to securely fasten materials to various surfaces. Whether you’re working with concrete, steel, wood, or drywall, Hilti has the tools and fasteners to make sure your work stays securely fastened.

In conclusion, Hilti’s products are top-of-the-line and engineered to withstand the rigors of the construction world. Whatever your job site needs, Hilti has the equipment, tools, and fasteners to get the job done right.

Hilti’s Customer Base

Hilti is a global brand that has been around for over 75 years. Its customer base is diverse and includes a wide range of industries, including construction, manufacturing, and energy. The brand’s focus on innovation and quality has made it a trusted name among professionals. Hilti’s products are not only used by contractors but also by engineers, architects, safety officers, and procurement managers who value reliability and performance.

Hilti’s Customer Base: Industries

  • Construction: Hilti is a leading provider of construction tools and systems, including anchoring systems, firestop systems, cutting and grinding tools, and drilling systems. Its products are used in high-profile building projects, like skyscrapers, stadiums, and bridges.
  • Manufacturing: Hilti provides specialized tools and services for manufacturing industries, including aerospace, automotive, and metalworking. Its products are designed to improve productivity, efficiency, and safety.
  • Energy: Hilti provides solutions for the energy industry, including oil and gas, wind energy, and power generation. Its tools are used for maintenance, repair, and installation of equipment in harsh environments.

Hilti’s Customer Base: Professional Roles

Hilti’s products are used by professionals in various roles, including:

  • Contractors and Builders: Hilti’s products are designed to help contractors and builders complete their projects on time, within budget, and to the highest standards.
  • Engineers and Architects: Hilti’s products are used by engineers and architects to design and plan construction projects. Hilti provides consulting services to help professionals choose the right products for their projects and ensure compliance with regulations.
  • Safety Officers: Hilti’s products are designed to meet the highest safety standards. Safety officers use Hilti’s products to reduce the risk of accidents and injuries in the workplace.
  • Procurement Managers: Hilti provides customized solutions for procurement managers to streamline purchasing processes, manage inventory, and reduce costs.

Hilti’s Customer Service

Hilti is known for its excellent customer service. Its sales representatives are trained to provide expert advice and support to professionals in various industries. Hilti offers training programs, technical support, and onsite services to ensure that its products are used correctly and to their full potential. The brand also has a customer loyalty program that rewards customers for their loyalty and provides exclusive benefits.

Customer Service OfferingsDescription
Hilti Fleet ManagementA service that allows customers to manage their tools and assets more efficiently.
Hilti ON!TrackA tool tracking system that helps customers reduce tool loss and theft.
Hilti Tool ServiceA repair and maintenance service that helps customers extend the life of their tools.

Hilti’s commitment to customer service is one of the reasons why it has become a trusted name among professionals in various industries. Its innovative products, quality and reliability, and customer-centric approach have propelled the brand’s growth and success over the years.

Comparison of Hilti against Competitors in the Construction Industry

When it comes to power tools and equipment for the construction industry, Hilti is considered one of the top brands. However, there are several competitors that also offer quality products and services. Let’s take a closer look at how Hilti compares to its competitors:

  • Bosch: Bosch is a long-standing competitor of Hilti. They offer similar products and services, but Hilti is known for its higher-quality and more durable products. Hilti also has a wider range of specialized tools for the construction industry.
  • Makita: Makita is another popular brand in the construction industry. They offer high-quality products that are reliable and durable. However, Hilti has a stronger focus on safety, with features such as dust control systems that create a safer workspace for construction professionals.
  • Dewalt: Dewalt is a well-known competitor of Hilti. While they offer similar products, Hilti’s focus on innovation and technology gives them an edge. Hilti has a larger variety of tools that are designed to improve efficiency and productivity, such as their DX products that automate the fastening process.

Overall, while Hilti faces strong competition in the construction industry, their focus on safety, innovation, and quality allows them to stand apart from the crowd. If you’re looking for tools and equipment that can improve your construction business, Hilti is definitely a brand worth considering.

Here’s a quick comparison table to help summarize Hilti’s features against its competitors:

FocusSafety, innovation, qualityQuality, durabilityReliability, durabilityVariety, innovation
SpecializationWide range of specialized toolsSimilar products and servicesSimilar products and servicesLarge variety of tools
TechnologyDX fastening system, dust control systemsSimilar technologySimilar technologyLarge variety of tools

No matter which brand you choose, remember to always prioritize quality, safety, and efficiency in your construction projects. Happy building!

Hilti’s commitment to sustainability

Hilti values sustainability and cares about the impact their products have on the environment. They have implemented many initiatives to ensure that their products are environmentally friendly and sustainable.

  • Hilti’s products are designed for reusability and longevity. They have implemented a circular economy model where they reuse their products and materials instead of throwing them away.
  • Hilti is committed to reducing their carbon footprint. They have implemented energy-efficient lighting systems in their factories and offices, and they use renewable energy sources whenever possible.
  • Hilti’s packaging is designed to be as minimal and eco-friendly as possible. They use recycled materials and avoid excess packaging.

Hilti also ensures that their suppliers share their values and commitment to sustainability. They have implemented a Supplier Code of Conduct that requires their suppliers to follow certain environmental and social standards.

Hilti’s goal is to become a carbon-neutral company by 2020, and they are well on their way to achieving that goal. They are constantly evaluating and improving their processes to ensure that they are as sustainable as possible.

Implementing a circular economy modelReduced waste and minimized environmental impact
Reducing carbon emissionsReduced environmental impact
Using eco-friendly packagingReduced waste and minimized environmental impact

In conclusion, Hilti is committed to sustainability and ensuring that their products have as minimal an environmental impact as possible. They have implemented many initiatives to achieve their goal of becoming a carbon-neutral company and are constantly improving their processes to ensure a sustainable future.

Reviews and ratings of Hilti products

When it comes to the quality of Hilti products, the reviews and ratings speak for themselves. Hilti has gained a strong reputation for delivering reliable, high-performance tools and equipment to the construction industry.

  • Many customers appreciate the durability and longevity of Hilti products, stating that they last for years despite regular use and wear and tear.
  • Hilti tools are also known for their precision and accuracy, allowing workers to complete tasks with greater efficiency and accuracy.
  • Another common praise for Hilti products is their safety features. Customers often comment on the safety mechanisms in place, which help prevent accidents and injuries on the job site.

Of course, there are a few complaints that come up in reviews as well. Some customers find Hilti tools to be on the expensive side, while others have experienced issues with customer service or product availability.

However, the overall consensus is that Hilti is a top-quality brand that delivers exceptional products to the construction industry.

Hilti TE 3000-AVR Breaker4.8/5“This thing is a beast! Great for demolition work and surprisingly easy to handle despite its size.”
Hilti DX 460 Powder-Actuated Tool4.6/5“This is a great tool for fastening metal and concrete. It’s fast, accurate, and doesn’t require any external power source.”
Hilti SID 4-A22 Cordless Impact Driver4.7/5“This is hands down the best impact driver I’ve ever used. It’s lightweight, compact, and powerful.”

These are just a few examples of the consistently high ratings and positive reviews that Hilti products receive. If you’re looking for tools and equipment that are built to last and can handle the demands of the job site, Hilti is a brand worth considering.

Hilti’s Innovation and Technology Initiatives

Hilti is known for its advanced technologies and innovative solutions that have revolutionized the construction industry. Its cutting-edge tools and products have set it apart from its competitors, and contributed to making it one of the most trusted and reliable brands in today’s market.

  • Research and Development:
  • Hilti invests heavily in research and development to ensure that its products are at the forefront of the industry. With over 2,300 engineers and researchers across the globe, Hilti is constantly developing new technologies and solutions that offer superior performance and efficiency while also providing safety for construction workers.

  • The ON!Track Asset Management System:
  • The ON!Track Asset Management System is one of Hilti’s innovative technology products. It allows construction companies to manage and track their tools to prevent them from getting lost or stolen. The tool management system uses RFID technology, allowing users to keep track of their tools with ease.

  • The Hilti Connect App:
  • Hilti Connect App is a measuring tool app that enables construction managers and work teams to track different parameters of the buildings and construction sites. Investing in smart technology, such as the Hilti Connect App, has ushered in a new era of innovation in the construction industry.

Moreover, Hilti’s technological initiatives also include efforts towards sustainability and eco-friendliness in its products and services. The company’s products are made to be environmentally friendly, contributing to reducing carbon footprint and lowering energy consumption levels. Hilti’s initiatives offer excellent solutions for companies that are striving to be more sustainable and eco-friendly in their business operations.

In conclusion, Hilti’s innovation and technology initiatives have put it at the forefront of the construction industry. Its research and development department, combined with investment in technological solutions, have helped it provide superior products and services, giving customers peace of mind and the safety they need on construction sites.

Hilti’s Customer Service and Support

Choosing a power tool brand that combines quality and reliability with excellent customer service and support can be quite a task. This is especially true when it comes to heavy-duty tools used in construction and industrial work. Fortunately, Hilti has made a name for itself not only for manufacturing some of the best power tools in the market but also for providing its customers with top-notch support and service.

  • Technical Support: Hilti offers a comprehensive range of technical support services that include phone consultations, online resources, and even on-site assessments and training programs. Their technical support team is composed of experts who can help with everything from installation to repair and maintenance of their tools.
  • Tool Repair Services: Hilti’s repair services are one of the best in the industry, with an extensive network of authorized repair centers worldwide. Most repairs are completed within 3-5 business days, and customers can track their tool’s progress online and receive email notifications throughout the process.
  • Customer Service: Hilti’s customer service is available to assist you in any way possible, whether you have a question about a tool, need help finding a solution to a problem, or require assistance with an order. You can reach their customer service team by phone, email, or live chat at any time of the day.

On top of these services, Hilti also offers a lifetime service coverage to its customers, which guarantees a lifetime warranty on their tools, including labor and parts. This is a testament to the brand’s commitment to providing the best possible service and support to its customers.

Extensive technical support servicesTools are relatively expensive
Excellent repair servicesTools are mostly geared towards professionals
Lifetime service coverageLimited retail store availability

Overall, Hilti provides exceptional customer service and support that sets it apart from other brands. Their services are unmatched, and the brand’s commitment to quality and reliability ensures that customers can count on them for support throughout the lifespan of their tools.

Hilti’s Global Presence and Market Share

Hilti is a leading manufacturer and supplier of construction equipment and power tools. The company has a global presence with operations in more than 120 countries around the world. Hilti has been able to achieve a strong market position due to its commitment to innovation, quality, safety, and sustainability.

  • The company has a strong presence in Europe, Asia Pacific, North America, and Latin America, and it continues to expand its global reach through strategic partnerships and acquisitions.
  • In 2020, Hilti reported a global revenue of approximately $8.5 billion, which was an increase from the previous year.
  • Hilti’s success in the market can be attributed to its relentless focus on customer needs and its ability to provide innovative solutions to the construction industry. The company invests heavily in research and development to ensure that its products are of the highest quality and meet the evolving needs of its customers.

In addition, Hilti has established a strong market position in the construction industry due to its commitment to safety. The company’s products are designed to meet the highest safety standards, and it provides comprehensive training programs to ensure that users understand how to use its equipment safely and effectively.

Furthermore, Hilti has a sustainability strategy in place that focuses on reducing its environmental impact and creating a more sustainable future for the construction industry. The company is committed to reducing its carbon footprint, increasing energy efficiency, and promoting sustainable practices throughout its operations.

RegionMarket Share
Asia Pacific25%
North America20%
Latin America10%

Overall, Hilti is a well-respected brand in the construction industry, with a strong global presence and a commitment to innovation, quality, safety, and sustainability. Its market share is significant, and the company continues to invest in its operations to maintain its position as a leader in the industry.

Hilti’s partnerships and collaborations with other companies in the industry.

Hilti, being a globally recognized brand, has collaborated with various companies in the industry to enhance the quality and productivity of its products. Here are some of Hilti’s partnerships and collaborations:

  • Bosch Power Tools: In 2008, Hilti and Bosch Power Tools joined forces to form the Tool & Measuring Systems (TMS) business. This partnership involves the collaboration of both companies to develop, manufacture and distribute measuring systems and power tools for construction professionals.
  • Simpson Strong-Tie: Hilti and Simpson Strong-Tie have partnered to create high-performance fastening solutions for the construction industry. The strong-tie’s structural engineering solutions combined with Hilti’s anchoring systems provide a unique and innovative solution for various construction applications.
  • Wacker Neuson: Hilti has partnered with Wacker Neuson to create the WCT 85 trash pump, which is a powerful and efficient solution for waste removal on construction sites. The pump combines Hilti’s best-in-class anchoring solutions and Wacker Neuson’s expertise in manufacturing construction equipment.

These collaborations bring together different ideas and technologies, resulting in better products, tools, and systems for the construction industry. Hilti’s partnerships have enabled the company to expand its product range and offer innovative solutions to customers worldwide.

Moreover, Hilti has collaborated with various universities and research institutes worldwide, including MIT in the US, the Fraunhofer Institute in Germany, and the Tongji University in China. Hilti’s partnership with these institutions enables them to access cutting-edge research and development, apply new technologies, and provide their customers with better solutions.

In conclusion, Hilti’s collaborations with other companies in the industry have led to the development of high-quality, innovative products that can meet the needs of construction professionals worldwide.

Is Hilti a Good Brand?

1. What makes Hilti a good brand?

Hilti is a trusted brand that has been in the construction industry for over 75 years. Their products are known for their quality, durability, and reliability. They provide innovative solutions to their customers, making them a dependable partner in the construction industry.

2. Are Hilti products expensive?

While Hilti products may cost more than other brands, they provide excellent value for money. The products are built to last, and the company offers excellent customer support and service, ensuring that you get the best value for your investment.

3. Where can I find Hilti products?

You can find Hilti products online or at any of their 2600+ stores worldwide. They also offer delivery and on-site support for their products.

4. Are Hilti products reliable?

Hilti is known for producing reliable products that can be used in various construction applications. Their products are well-engineered and built to withstand harsh environments, making them ideal for construction sites.

5. Do Hilti products come with a warranty?

Yes, Hilti products come with a warranty that covers manufacturing defects. They also offer a repair service for their products, ensuring that you get the best value for your investment.

6. How can I get support for my Hilti products?

Hilti provides excellent customer support and service. You can reach out to their customer support team for any queries or issues you may have with your products. They also offer on-site support for their products.

7. Are Hilti products eco-friendly?

Hilti is committed to sustainability and reducing their environmental impact. They have implemented several initiatives to reduce waste, conserve energy, and reduce their carbon footprint.

Closing Thoughts

Thanks for reading this article on “Is Hilti a Good Brand.” Hilti has been a trusted brand in the construction industry for over 75 years, providing innovative solutions, high-quality products, and excellent customer service. Whether you’re a professional contractor or a DIY enthusiast, Hilti’s products are worth the investment. Visit their website or any of their stores worldwide to explore their products and services. Don’t forget to come back later for more informative articles!