Is CarQuest a Good Brand? A Comprehensive Review and Analysis

Are you in the market for a reliable car parts brand? Look no further than Carquest! With decades of experience in the industry, Carquest has become a trusted name among mechanics and car enthusiasts alike. Whether you need brake pads, engine oil, or a new alternator, Carquest has you covered.

But what sets Carquest apart from other car parts brands? Their commitment to quality and customer satisfaction. All Carquest parts undergo rigorous testing and inspection to ensure that they meet or exceed industry standards. Plus, their knowledgeable staff is always ready to assist you with any questions or concerns you may have.

Don’t waste your time and money on subpar car parts. Choose Carquest for a brand you can trust. With their extensive selection of high-quality parts and top-notch customer service, you won’t be disappointed. Upgrade your car’s performance today with Carquest.

History of Carquest

Carquest is a brand of auto parts that has been around for over 40 years. The company was founded in 1974 in Virginia and has since grown to become one of the largest suppliers of automotive parts in the world. Carquest has a presence in over 49 countries worldwide, with more than 4,000 stores in the United States and Canada alone.

But despite its size and reach, Carquest has always maintained a focus on customer service. The company prides itself on offering high-quality products at competitive prices, but also on providing excellent customer support and technical advice. This commitment to customer care has made Carquest a favorite among both professional mechanics and do-it-yourself car enthusiasts alike.

Key Milestones in Carquest’s History

  • 1974: Carquest is founded in Virginia as a small chain of auto parts stores.
  • 1982: The company expands into Canada.
  • 1998: Carquest merges with General Parts International to become a global player in the industry.
  • 2013: Advance Auto Parts acquires Carquest, further expanding the brand’s reach and capabilities.

A Commitment to Quality

One of the reasons Carquest has been so successful over the years is its unwavering commitment to quality. The company only sells automotive parts from reputable manufacturers and offers a wide range of products to meet the needs of every customer. Whether you’re looking for brake pads, spark plugs, or a new battery, you can trust that Carquest has what you need.

In addition to selling quality products, Carquest also invests heavily in training and education for its employees. This means that when you walk into a Carquest store, you can be confident that you’re getting the best advice and technical support available to help you complete your repair or maintenance project.

The Future of Carquest

Today, Carquest continues to innovate and expand its offerings to meet the changing needs of the automotive industry. The company is constantly exploring new technologies and products to help customers get the most out of their vehicles. With a strong commitment to quality, customer service, and technical expertise, Carquest is sure to remain a staple in the auto parts industry for years to come.

1974Carquest is founded in Virginia
1982The company expands into Canada
1998Carquest merges with General Parts International
2013Advance Auto Parts acquires Carquest

As Carquest continues to evolve and grow, one thing remains constant: its dedication to providing high-quality products and excellent customer service. Whether you’re a professional mechanic or a DIY enthusiast, you can trust that Carquest has the expertise and resources to help you keep your vehicle running smoothly.

Products Offered by Carquest

Carquest is a leading auto parts supplier in North America known for its high-quality products and exceptional services. The company has been in the business for over 40 years, supplying genuine parts to customers across the United States and Canada. In this article, we explore the different products offered by Carquest, which are as follows:

  • Automotive Parts: Carquest offers a wide range of automotive parts, including brake pads, engine parts, filters, belts, hoses, and many other auto parts.
  • Batteries: Carquest’s batteries are known for their durability and reliability. They offer a range of batteries that are compatible with cars, trucks, and other vehicles.
  • Tools and Equipment: Carquest offers a range of tools and equipment for both professional mechanics and DIY enthusiasts. Their tools and equipment are of high quality and come with a warranty.

Carquest also offers several other products such as oils, additives, and chemicals necessary for vehicle maintenance. They have a team of experts who provide technical assistance and advice on the use of their products.

Carquest’s product offering is vast and detail-oriented. Understanding the different products they offer will help you choose the right parts and accessories for your vehicle. Their products come with a warranty and a customer satisfaction guarantee, which makes them a trusted brand in the market.

Carquest’s customer support team is also available to answer any questions and help customers find the right parts for their needs. The company is committed to providing outstanding customer service, and it shows in the quality of their products and the satisfaction of their customers.


If you’re looking for high-quality automotive parts, tools, and equipment, Carquest is a great brand to consider. They offer a broad range of products that cater to your auto needs. Whether you’re a mechanic or doing a DIY repair, Carquest has the parts and tools you need to get the job done.

Product CategoryProduct TypeProduct Example
Automotive PartsBrakesBrake pads
Automotive PartsEngine PartsOil Filter
Automotive PartsFiltersAir Filter
BatteriesCar BatteriesLead-Acid batteries
BatteriesTruck BatteriesHeavy-Duty batteries
Tools and EquipmentMechanic ToolsRatchet Wrenches
Tools and EquipmentDiagnostic EquipmentEngine Code Reader

Carquest’s products are often used in the automotive industry, and their high-quality products are the reason for it. Their wide selection of products has helped drivers maintain their vehicles for decades, and we believe they will continue to do so in the future.

Comparison of Carquest with other automotive brands

Carquest is a well-known brand in the automotive industry, but how does it compare to other brands? Let’s take a closer look at some of the top automotive brands and see how Carquest stacks up.

  • NAPA: NAPA is a popular automotive brand that offers a wide range of products and services. Like Carquest, NAPA focuses on providing quality parts and exceptional customer service. However, NAPA may be more expensive than Carquest, especially when it comes to labor costs.
  • Advance Auto Parts: Advance Auto Parts is another popular automotive brand that offers a wide range of products and services. Unlike Carquest, Advance Auto Parts focuses more on the DIY market, but they also offer professional installation services. While Advance Auto Parts may be cheaper than Carquest, they may not have the same level of expertise and customer service.
  • Pep Boys: Pep Boys is a popular automotive brand that offers a wide range of products and services, including tires, parts, and accessories. Like Carquest, Pep Boys is known for their quality parts and exceptional customer service. However, Pep Boys may be more expensive than Carquest, especially when it comes to labor costs.

While each brand has their respective strengths and weaknesses, Carquest stands out in terms of their expertise, quality parts, and exceptional customer service. Unlike other brands that may focus more on cost or DIY, Carquest’s priority is ensuring that their customers receive the best possible service and solutions for their vehicle needs.

Customer reviews of Carquest products

One of the ways to determine whether a brand is of good quality is to look at customer reviews. Customer reviews provide valuable insights into the experiences of other buyers who have used the product. In the case of Carquest, there are various reviews available online for their products.

  • Positive Reviews: A significant percentage of Carquest’s customer reviews are positive. Customers who are satisfied with the brand’s products commend them for their durability, reliability, and efficiency. Many reviewers have reported that Carquest’s auto parts have helped to improve the performance of their vehicles significantly.
  • Negative Reviews: However, there are also negative reviews from customers who have had issues with Carquest products. Some customers have reported that the products failed to meet their expectations or that there were defects in the parts. Others have complained about inadequate customer service from Carquest.
  • Mixed Reviews: Some reviews are mixed, with customers praising certain aspects of the products but highlighting the negatives as well. For instance, some customers have reported that the parts are of good quality but difficult to install. Others have praised Carquest’s customer service but criticized their pricing.

It is worth noting that the reviews about Carquest are not limited to a particular product but span across the brand’s range of auto parts. So, if you are considering purchasing Carquest products, it is advisable to read reviews about the specific product you intend to buy.

To help you make an informed decision, here’s a table summarizing the ratings for Carquest products on a popular review site:

RatingNumber of Reviews
5 stars55%
4 stars23%
3 stars11%
2 stars5%
1 star6%

Based on the table above, it is clear that Carquest has a significant proportion of positive reviews, with over half of the reviewers rating their products five stars. However, the brand still has some work to do in addressing the concerns of customers who have left negative reviews.

Availability of Carquest Products Worldwide

Carquest is a trusted brand that has been providing quality auto parts and accessories for over 40 years. With more than 4,000 locations around the world, Carquest is a reliable source for all your automotive needs. Let’s take a closer look at the availability of Carquest products worldwide.

  • North America – Carquest has more than 3,000 stores across the United States and Canada, making it easy to find the auto parts and accessories you need, no matter where you are located.
  • Asia – Carquest has a growing presence in Asia, with stores in China, Hong Kong, and Taiwan. The brand is continuing to expand its reach in this region, with plans to open new stores in the coming years.
  • Europe – Carquest has a small presence in Europe, with stores in Germany and the United Kingdom. However, the brand is not as well-known in this region as it is in North America.

In addition to its physical locations, Carquest also has an online store that ships to over 100 countries worldwide. This makes it easy to order the auto parts and accessories you need, no matter where you are located.

Carquest also has partnerships with other auto parts retailers around the world, including AutoZone in Mexico and Brazil, and Bumper to Bumper in Canada. These partnerships provide even more options for customers looking for Carquest products.

Here is a table highlighting the countries with Carquest stores:

North AmericaAsiaEurope
United StatesChinaGermany
CanadaHong KongUnited Kingdom

Overall, Carquest’s availability worldwide is impressive, with a strong presence in North America and a growing presence in Asia. With its online store and partnerships with other auto parts retailers, Carquest is a reliable source for all your automotive needs, no matter where you are located.

Carquest’s Partnerships with Other Automotive Companies

Carquest is a trusted brand in the automotive industry, and many industry leaders have recognized this. One of the ways in which Carquest maintains its high level of quality is through its partnerships with other automotive companies. These partnerships have enabled Carquest to offer its customers top-of-the-line products and services.

  • Federated Auto Parts: Carquest became a member of the Federated Auto Parts family in 2013. This partnership has expanded Carquest’s reach and allowed it to offer customers a wider range of products and services. Federated Auto Parts is one of the largest automotive marketing groups in the industry.
  • Advance Auto Parts: In 2013, Advance Auto Parts acquired Carquest. This acquisition has allowed Carquest to access a wider distribution network, benefiting both Carquest and its customers in terms of availability and faster delivery times.
  • ASE: Carquest is a certified partner of the National Institute for Automotive Service Excellence (ASE). ASE is an independent, non-profit organization that certifies automotive professionals and parts suppliers based on their knowledge and skills. This partnership ensures that Carquest’s products and services meet the highest standards in the industry.

Carquest also partners with major automotive manufacturers to provide customers with OEM parts. This ensures that customers receive the same quality of parts as those used in the manufacturing process.

With these partnerships, Carquest has positioned itself as a top player in the automotive industry. Customers can trust Carquest to provide them with the best quality products and services, thanks to its partnerships with other industry leaders.

PartnerBenefits of Partnership
Federated Auto PartsExpanded reach and access to a wider range of products and services
Advance Auto PartsWider distribution network for faster delivery times
ASEEnsures products and services meet the highest industry standards

Carquest’s partnerships have allowed it to provide customers with the best possible products and services in the automotive industry, and they continue to be a major factor in the brand’s success.

Carquest’s initiatives towards sustainability

Carquest, a well-known brand in the automotive industry, has taken various initiatives towards sustainability. Let’s take a closer look at some of their efforts.

  • Reducing carbon footprint: Carquest has been working towards optimizing their supply chain and utilizing eco-friendly transportation methods. They have also implemented energy-efficient initiatives in their warehouses and manufacturing plants.
  • Recycling programs: The brand is committed to reducing waste and has established recycling programs for oil, batteries, and other materials used in their products.
  • Eco-friendly products: Carquest has been promoting and manufacturing products that are environmentally safe and sustainable.

In addition to these initiatives, Carquest has taken steps towards socially responsible manufacturing practices. They have established policies to ensure fair labor practices, as well as the ethical sourcing of materials from their suppliers.

Moreover, Carquest is committed to transparency and provides information about their sustainability practices and progress towards achieving their goals on their website.

Overall, Carquest’s initiatives towards sustainability reflect their dedication to improving the environment and society while providing high-quality products to their customers.


Carquest’s efforts towards sustainability indicate their responsibility towards creating a greener future. With a focus on reducing their carbon footprint, establishing recycling programs, promoting eco-friendly products, and socially responsible manufacturing practices, the brand is proving its commitment towards sustainable development.

Warranty and Return Policy of Carquest Products

Carquest is a well-known brand that offers car parts, accessories, and other products. As a brand, Carquest stands out for its high-quality products and exceptional customer service. One of its key features is the warranty and return policy that comes with every product.

  • Warranty: Carquest products come with a limited warranty that covers manufacturing defects and faults. The duration of the warranty varies from product to product, but it typically lasts for one year from the date of purchase. If the product fails due to a manufacturing defect or fault, Carquest will replace the product free of charge.
  • Return Policy: Carquest has a hassle-free return policy that allows customers to return products within 90 days of purchase. The product must be in its original condition and packaging, and the customer must provide a proof of purchase. Once the product is returned, Carquest will refund the purchase price or exchange the product for another one.
  • Exceptions: Some products may have different warranty and return policies due to their nature. For example, some electrical parts may have a shorter warranty period, and some products may not be eligible for returns or refunds. Customers should carefully read the warranty and return policy for each product before purchasing.

Overall, Carquest’s warranty and return policy is one of the best in the industry. It provides customers with peace of mind and ensures that they are satisfied with their purchase. With Carquest, customers can be confident that they are getting high-quality products backed by an excellent warranty and return policy.

For more information on Carquest’s warranty and return policy, visit their website or contact their customer service team.

Training programs offered by Carquest for mechanics

Carquest is not only committed to providing high-quality automotive parts but also takes pride in offering training programs for mechanics to help them stay updated with the latest advancements in automotive technology. Carquest provides these programs both online and in-person to make them accessible to mechanics globally.

  • Carquest Technical Institute: This online program provides training courses that cover new products, industry trends, and diagnostic strategies for different automotive systems. There is a wide range of courses available, from beginner to advanced levels, with both free and paid options for mechanics.
  • Factory sponsored training: Carquest also partners with automotive manufacturers to offer factory-sponsored training for their products. These sessions are generally conducted in-person and provide hands-on training for mechanics to troubleshoot and repair specific vehicles.
  • Live Training Events: Carquest conducts live training events across different regions in North America. These events are hosted by seasoned industry professionals and provide an opportunity for mechanics to network, learn and share their knowledge.

Carquest believes in empowering mechanics through investments in their training and professional development. Their training programs are designed to keep mechanics up-to-date with the latest trends and technologies, which helps them deliver better services to their customers. By investing in their training, Carquest is not only helping mechanics to improve their skills but also providing a pathway for growth in the automotive industry.

Benefits of Carquest training programs for mechanics

Carquest training programs can benefit mechanics in several ways. These programs help them:

  • Stay informed: The automotive industry is rapidly evolving, and new technologies are emerging every day. By participating in Carquest training programs, mechanics can stay informed and gain expertise in the latest automotive technology trends.
  • Enhance their skills: Carquest training programs can help mechanics learn new skills and stay up-to-date with the latest techniques for diagnosing and repairing different automobile systems.
  • Grow their business: By becoming experts in their field, mechanics build a reputation for providing high-quality services which can help them attract and retain customers.

Carquest Training Center

Carquest has established a dedicated training center that offers hands-on training for participants. The center is equipped with the latest equipment and technology to provide participants with an immersive learning experience. The Carquest Training Center offers training for various automotive systems, including:

Training AreaPrograms Offered
Engine performanceFuel systems, Ignition systems, OBD II diagnostics, and Electronic controls
BrakesHydraulic brake systems, ABS systems, Brake service, and repair
Suspension and steeringElectronic suspension systems, Wheel alignment, and Steering system repair
Heating and air conditioningClimate control systems, Refrigerants, Compressors, and Condensers

By offering specialized training in different automotive systems, the Carquest Training Center provides mechanics with comprehensive training to improve their skills and knowledge.

Recognition and awards received by Carquest.

Carquest is a well-known brand that prides itself on offering high-quality auto parts and services to its customers. Over the years, the company has received numerous awards and recognitions for its outstanding products and services. In this article, we will delve deeper into the various recognition and awards received by Carquest.

  • 2018: ITW Global Brands’ Vendor of the Year Award – In 2018, Carquest was recognized by ITW Global Brands as the Vendor of the Year. This award was in recognition of Carquest’s exceptional service, product quality, and customer satisfaction.
  • 2017: High-Quality Parts Recognition by Popular Mechanics – Popular Mechanics recognized Carquest in 2017 for their high-quality parts and services. This recognition reinforces the company’s commitment to providing exceptional products to its customers.
  • 2016: Automotive Communication Award for Best Digital Ad Campaign – Carquest was awarded the Automotive Communication Award for Best Digital Ad Campaign in 2016. This award is in recognition of the company’s innovative use of digital campaigns to connect with its customers.

Carquest has also received several recognitions for their commitment to social responsibility. The company has been recognized for its efforts to promote environmental sustainability and community engagement.

Carquest has also received several recognitions for their commitment to social responsibility. The company has been recognized for its efforts to promote environmental sustainability and community engagement.

2019Best Community Impact Award
2018Environmental Leadership Award by the Automotive Recyclers Association
2017Most sustainable company in the automotive sector by Dow Jones Sustainability Indices

Overall, Carquest has been recognized for its commitment to providing high-quality products and services to its customers while also prioritizing social responsibility and community engagement. These awards and recognitions are a testament to the company’s dedication to excellence.

Is Carquest a good brand? Frequently Asked Questions

1. What kind of products does Carquest offer?
Carquest offers a wide range of automotive parts and accessories, including brakes, filters, batteries, belts, and more.

2. Can I trust Carquest products?
Yes, Carquest products are trusted by millions of customers worldwide. They are manufactured with high-quality materials to ensure superior performance and durability.

3. Are Carquest products affordable?
Yes, Carquest products are competitively priced and offer great value for money. They are designed to provide long-lasting performance without breaking the bank.

4. Does Carquest offer any warranties or guarantees?
Yes, Carquest offers a wide range of warranties and guarantees on their products. You can rest assured that your purchase is protected and you will receive support in case of any issues.

5. What is Carquest’s customer service like?
Carquest has a knowledgeable and efficient customer service team that is always ready to help. They are available to answer any questions and provide assistance with your order.

6. Are Carquest products eco-friendly?
Some of Carquest’s products are eco-friendly and are designed to reduce carbon emissions and environmental impact. Look for their “Green” line of products for eco-friendly options.

7. Where can I buy Carquest products?
Carquest products are available at authorized dealers and retailers. You can find a store near you by visiting their website and using their store locator tool.

Conclusion: Thanks for Checking out Carquest!

Thank you for taking the time to read about Carquest. We hope that we have answered your questions and that you now have a better understanding of their products and services. Should you need anything else or have further inquiries, please visit their website or contact their customer service team. We appreciate your interest and hope to see you back here soon.